1. Be honest
Vendors must show real photos, accurate pricing ranges, true cities served, and genuine reviews. Customers must use real contact details and genuine event information when enquiring.
2. Communicate respectfully
WhatsApp and in-app messages should stay professional. Harassment, hate speech, threats, or spam enquiries are not allowed.
3. Book safely
Prefer booking through IndiaBandBooking so payment details, chat context, and payment proof stay in one place. Never share banking secrets. Do not pressure anyone to bypass verification steps.
4. Fair cancellations
Give as much notice as possible if plans change. Vendors should honour confirmed dates or offer fair alternatives and refunds as described in the Refund Policy.
5. Content standards
Do not upload illegal, explicit, copyrighted (without rights), or misleading media. We may remove content and restrict accounts that violate these standards.
6. Reporting
Report suspicious listings, payment fraud attempts, or abusive behaviour via WhatsApp support in the footer. Include links, screenshots, and booking IDs when possible.