1. Information we collect
Depending on how you use IndiaBandBooking, we may collect:
- Account details such as name, email, phone number, and role (customer or vendor)
- Vendor business information, cities served, packages, photos, and documents used for verification
- Booking, enquiry, chat metadata, and payment-proof uploads related to marketplace bookings
- Device and usage data such as browser type, pages viewed, and approximate location derived from IP
2. How we use information
We use data to operate the marketplace, verify vendors, enable enquiries and bookings, send transactional updates, improve product quality, prevent fraud, and comply with law.
We may contact you about account security, booking status, or important marketplace policy changes.
3. Sharing
We share information with the other party to a booking or enquiry as needed (for example, sharing customer contact details with a vendor after an enquiry).
We use trusted processors such as hosting, database, email, and analytics providers under appropriate safeguards. We do not sell personal data.
4. Retention & security
We retain account and booking records for as long as needed to provide the service, resolve disputes, and meet legal obligations. We apply reasonable technical and organisational measures to protect data.
No online service is perfectly secure—please use a strong password and protect your devices.
5. Your choices
You may update profile details from your account where available, or request access, correction, or deletion by contacting support. Some records must be retained for legal or dispute reasons.
6. Children
IndiaBandBooking is intended for adults arranging wedding and celebration services. It is not directed at children under 18.
7. Contact
Privacy requests: support@indiabandbooking.com or WhatsApp support linked in the website footer.